{"id":25792,"date":"2026-09-10T07:58:46","date_gmt":"2026-09-10T05:58:46","guid":{"rendered":"https:\/\/2026.m2b.de\/?page_id=25792"},"modified":"2026-09-11T09:56:37","modified_gmt":"2026-09-11T07:56:37","slug":"acquisition-training-seminar-cold-calling-training-acquisition-outbound-telephony","status":"publish","type":"page","link":"https:\/\/www.m2b.de\/en\/akquisetraining-seminar-kaltakquise-training-akquise-outbound-telefonie\/","title":{"rendered":"Acquisition training"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><div id=\"vc_row-6af1bbdbda8e5\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1786631547393 thegem-custom-6af1bbdbda8b0457 vc_column-gap-0px\"><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6af1bbdbdacfe8030\" ><div class=\"vc_column-inner thegem-custom-inner-6af1bbdbdacff\"><div class=\"wpb_wrapper thegem-custom-6af1bbdbdacfe8030\"><div class=\"clearboth\"><\/div><style>#thegem-divider-6af1bbdbdaeb0 {margin-top: 30px !important;}#thegem-divider-6af1bbdbdaeb0 {margin-bottom: 30px !important;}<\/style><div id=\"thegem-divider-6af1bbdbdaeb0\" class=\"gem-divider  divider-center\" style=\"width: 300px;border-color: #DFE6EF;\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdb0296797\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h1 style=\"text-align: center;\">Acquisition training<\/h1>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdb0296797{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdb0296797{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdb0296797{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdb0296797{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"clearboth\"><\/div><style>#thegem-divider-6af1bbdbdb0c7 {margin-top: 30px !important;}#thegem-divider-6af1bbdbdb0c7 {margin-bottom: 30px !important;}<\/style><div id=\"thegem-divider-6af1bbdbdb0c7\" class=\"gem-divider  divider-center\" style=\"width: 300px;border-color: #DFE6EF;\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdb1a9851\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2 style=\"text-align: center;\"><\/h2>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdb1a9851{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdb1a9851{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdb1a9851{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdb1a9851{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6af1bbdbdb509\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1788793254713 thegem-custom-6af1bbdbdb4fb153 vc_row-has-fill vc_column-gap-0px\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6af1bbdbdb509\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6af1bbdbdb7ac8108\" ><div class=\"vc_column-inner thegem-custom-inner-6af1bbdbdb7ad\"><div class=\"wpb_wrapper thegem-custom-6af1bbdbdb7ac8108\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdb920268\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2 data-start=\"270\" data-end=\"317\">Acquisition Training \u2013 Outbound Telephony Seminar<\/h2>\n<p data-start=\"319\" data-end=\"681\">You would like a <strong data-start=\"335\" data-end=\"354\">Acquisition training<\/strong> conduct for your employees and specifically for the <strong data-start=\"417\" data-end=\"439\">Outbound telephony <\/strong>qualify?<br data-start=\"454\" data-end=\"457\" \/>Whether new employees, experienced outbound agents to refresh their knowledge, or <strong data-start=\"542\" data-end=\"602\">Multipliers and Quality Management Representatives (QMR)<\/strong>, supporting teams operationally \u2013 this training is designed precisely for that.<\/p>\n<p data-start=\"683\" data-end=\"852\">I lead regularly <strong data-start=\"704\" data-end=\"739\">Acquisition and outbound training<\/strong> for employees in <strong data-start=\"761\" data-end=\"776\">Call Center<\/strong>, im <strong data-start=\"781\" data-end=\"800\">Direct marketing<\/strong> as well as in the <strong data-start=\"814\" data-end=\"845\">telephonic customer acquisition<\/strong> through.<\/p>\n<p data-start=\"854\" data-end=\"1139\">The training <strong data-start=\"867\" data-end=\"906\">\u201eSuccessful Outbound Telephoning\u201c<\/strong> is a <strong data-start=\"915\" data-end=\"945\">practice-oriented seminar<\/strong>, which prepares your employees professionally, communicatively, and mentally for demanding customer interactions. I tailor the content and key focus areas individually to your needs and objectives.<\/p>\n<p data-start=\"1141\" data-end=\"1396\">As a trained <strong data-start=\"1159\" data-end=\"1197\">Communication consultant and trainer<\/strong> am<br data-start=\"1200\" data-end=\"1203\" \/><strong data-start=\"1203\" data-end=\"1244\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Schulz von Thun Institute for Communication<\/span><\/span><\/strong><br data-start=\"1244\" data-end=\"1247\" \/>as well as trainer and coach with over <strong data-start=\"1280\" data-end=\"1311\">25 years of sales experience<\/strong> I combine sound communication psychology with field-tested telephone acquisition.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdb920268{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdb920268{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdb920268{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdb920268{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6af1bbdbdbc67\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1788886131511 thegem-custom-6af1bbdbdbc5a6205 vc_row-has-fill vc_column-gap-0px\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6af1bbdbdbc67\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6af1bbdbdbeab118\" ><div class=\"vc_column-inner thegem-custom-inner-6af1bbdbdbeac\"><div class=\"wpb_wrapper thegem-custom-6af1bbdbdbeab118\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdbfe21541\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2 data-start=\"1403\" data-end=\"1461\">Target audience for acquisition training \/ outbound telephony seminar<\/h2>\n<p data-start=\"1463\" data-end=\"1549\">The seminar is aimed at employees and managers from the following areas:<\/p>\n<ul>\n<li data-start=\"1553\" data-end=\"1649\">Call center agents in the <strong data-start=\"1588\" data-end=\"1610\">Outbound telephony<\/strong> with \u201ewarm\u201c or \u201ecold\u201c contacts<\/li>\n<li data-start=\"1652\" data-end=\"1743\">Employees in <strong data-start=\"1669\" data-end=\"1701\">Customer Service<\/strong>, which additionally pursue sales goals<\/li>\n<li data-start=\"1746\" data-end=\"1818\">New employees in the field of <strong data-start=\"1776\" data-end=\"1816\">Outbound Telephony \/ Dialog Marketing<\/strong><\/li>\n<li data-start=\"1821\" data-end=\"1935\">Experienced employees in dialogue marketing who share their knowledge <strong data-start=\"1880\" data-end=\"1925\">refresh, deepen or update<\/strong> would like<\/li>\n<li data-start=\"1938\" data-end=\"2031\"><strong data-start=\"1938\" data-end=\"1981\">Trainers, coaches, and QM managers<\/strong>, which qualify call center employees<\/li>\n<\/ul>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdbfe21541{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdbfe21541{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdbfe21541{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdbfe21541{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6af1bbdbdc306\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1788793254713 thegem-custom-6af1bbdbdc2f54331 vc_row-has-fill vc_column-gap-0px\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6af1bbdbdc306\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6af1bbdbdc53a9604\" ><div class=\"vc_column-inner thegem-custom-inner-6af1bbdbdc53b\"><div class=\"wpb_wrapper thegem-custom-6af1bbdbdc53a9604\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdc66b8904\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2 data-start=\"2038\" data-end=\"2093\">Contents of Acquisition Training \/ Outbound Telephony Seminar<\/h2>\n<ul>\n<li data-start=\"2097\" data-end=\"2146\">Success factors in telephone customer service<\/li>\n<li data-start=\"2149\" data-end=\"2195\">Basics of <strong data-start=\"2164\" data-end=\"2193\">Communication psychology<\/strong><\/li>\n<li data-start=\"2198\" data-end=\"2271\">Structure and process of a professional <strong data-start=\"2240\" data-end=\"2269\">outbound telephone call<\/strong><\/li>\n<li data-start=\"2274\" data-end=\"2315\">Questioning techniques in telephone sales<\/li>\n<li data-start=\"2318\" data-end=\"2362\">Benefit argumentation and benefit formulation<\/li>\n<li data-start=\"2365\" data-end=\"2384\">Objection handling<\/li>\n<li data-start=\"2387\" data-end=\"2435\">Closing orientation in telephone sales<\/li>\n<li data-start=\"2438\" data-end=\"2489\">The <strong data-start=\"2442\" data-end=\"2465\">Voice as a tool<\/strong> in telephoning for clients<\/li>\n<li data-start=\"2492\" data-end=\"2551\">Self-motivation and professional handling of rejection<\/li>\n<li data-start=\"2554\" data-end=\"2612\">Processing specific <strong data-start=\"2576\" data-end=\"2610\">Practical topics of the participants<\/strong><\/li>\n<\/ul>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdc66b8904{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdc66b8904{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdc66b8904{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdc66b8904{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6af1bbdbdc9ad\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1788886131511 thegem-custom-6af1bbdbdc9a14631 vc_row-has-fill vc_column-gap-0px\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6af1bbdbdc9ad\")); }<\/script><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6af1bbdbdcbf92812\" ><div class=\"vc_column-inner thegem-custom-inner-6af1bbdbdcbfa\"><div class=\"wpb_wrapper thegem-custom-6af1bbdbdcbf92812\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdcd315173\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2 data-start=\"2619\" data-end=\"2644\">Sales Training Format<\/h2>\n<p data-start=\"2646\" data-end=\"2741\">The <strong data-start=\"2650\" data-end=\"2698\">Acquisition Training \/ Outbound Telephony Seminar<\/strong> is implemented flexibly according to your needs:<\/p>\n<ul>\n<li data-start=\"2745\" data-end=\"2820\"><strong data-start=\"2745\" data-end=\"2764\">In-person training<\/strong> in your company or e.g. in a seminar hotel<\/li>\n<li data-start=\"2823\" data-end=\"2890\"><strong data-start=\"2823\" data-end=\"2843\">Blended Learning<\/strong>Combination of online and in-person formats<\/li>\n<li data-start=\"2893\" data-end=\"2964\">Customization to team size, prior knowledge, and campaign goals<\/li>\n<\/ul>\n<p data-start=\"2966\" data-end=\"3034\">I would be happy to advise you personally on the appropriate implementation formats.<\/p>\n<h2 data-start=\"3041\" data-end=\"3052\">Methodology<\/h2>\n<p data-start=\"3054\" data-end=\"3125\">The training is based on a <strong data-start=\"3085\" data-end=\"3120\">varied mix of methods<\/strong> from:<\/p>\n<ul>\n<li data-start=\"3129\" data-end=\"3144\">Trainer input<\/li>\n<li data-start=\"3147\" data-end=\"3176\">Group and individual work<\/li>\n<li data-start=\"3179\" data-end=\"3233\">Work with real-world practical examples from the participants<\/li>\n<li data-start=\"3236\" data-end=\"3275\">self-reflection and targeted exercises<\/li>\n<\/ul>\n<p data-start=\"3277\" data-end=\"3511\">It is important to me that the participants the content <strong data-start=\"3329\" data-end=\"3348\">not just listening<\/strong>, but <strong data-start=\"3358\" data-end=\"3389\">apply directly and experience it<\/strong>.<br data-start=\"3390\" data-end=\"3393\" \/>This is how a <strong data-start=\"3410\" data-end=\"3433\">high practical relevance<\/strong>, sustainable learning success and a <strong data-start=\"3472\" data-end=\"3510\">direct implementation in everyday work<\/strong>.<\/p>\n<p data-start=\"3513\" data-end=\"3603\">Common feedback from the trainings:<br data-start=\"3553\" data-end=\"3556\" \/><em data-start=\"3556\" data-end=\"3603\">\u201eTime has passed incredibly quickly.\u201c<\/em><\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdcd315173{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdcd315173{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdcd315173{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdcd315173{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div id=\"vc_row-6af1bbdbdd075\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1787235681346 thegem-custom-6af1bbdbdd0699584 vc_column-gap-0px\"><style>@media screen and (max-width: 1023px) {.thegem-custom-6af1bbdbdd0699584.wpb_row {padding-left: 60px !important;}}@media screen and (max-width: 767px) {.thegem-custom-6af1bbdbdd0699584.wpb_row {padding-left: 0px !important;}}@media screen and (max-width: 1023px) {.thegem-custom-6af1bbdbdd0699584.wpb_row {padding-right: 60px !important;}}@media screen and (max-width: 767px) {.thegem-custom-6af1bbdbdd0699584.wpb_row {padding-right: 0px !important;}}<\/style><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6af1bbdbdd2ee7289\" ><div class=\"vc_column-inner thegem-custom-inner-6af1bbdbdd2f0\"><div class=\"wpb_wrapper thegem-custom-6af1bbdbdd2ee7289\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdd4568463\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<h2>Curious? Contact me now for a free initial consultation!<\/h2>\n<p>Call me at <strong>0179 \/ 922 620 3<\/strong> or write me an email at <a href=\"mailto:gm@m2b.de\">gm@m2b.de<\/a> or over my <a href=\"https:\/\/www.m2b.de\/en\/contact\/\"><strong>Contact form<\/strong>.<\/a><\/p>\n<p>Let's get to know each other \u2013 and I will gladly advise you on the implementation of your project and prepare a free, no-obligation quote for you.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdd4568463{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdd4568463{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdd4568463{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdd4568463{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n\r\n\t\r\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\" >\r\n\t\t\r\n\t\t<figure class=\"wpb_wrapper vc_figure\">\r\n\t\t\t<div class=\"vc_single_image-wrapper\"><img width=\"600\" height=\"440\" src=\"https:\/\/www.m2b.de\/wp-content\/uploads\/2020\/06\/kontaktier-mich.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"contact me\" srcset=\"https:\/\/www.m2b.de\/wp-content\/uploads\/2020\/06\/kontaktier-mich.jpg 600w, https:\/\/www.m2b.de\/wp-content\/uploads\/2020\/06\/kontaktier-mich-300x220.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\r\n\t\t<\/figure>\r\n\t<\/div>\r\n\t\r\n\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6af1bbdbdd9d64271\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<p style=\"text-align: center;\">Book an appointment for a free introductory consultation here.<br \/>\nAs an online meeting via Microsoft Teams or phone call, as you prefer.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdd9d64271{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdd9d64271{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6af1bbdbdd9d64271{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6af1bbdbdd9d64271{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[47],"class_list":["post-25792","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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