Gerrit Maßmann – About me.
My motto: from practice, for practice.
Through my various professional stations, I bring extensive knowledge and experience in the fields of sales, communication, and leadership. What I teach, I have experienced myself during my various activities. As a result, I design practice-oriented trainings and coachings and enrich my seminars and my participants.
In addition to my diverse industry and corporate experience, my well-founded and varied training in the fields of training / knowledge transfer, coaching, and communication psychology also helps me.
Thus, you and your employees will experience interesting, practical, and effective trainings and coachings.
Feel free to get a detailed impression of me as a trainer and a person on this page.
My professional career.
More than 20 years of experience in sales, marketing, and training, including as:
2013: Managing Director / Authorized Signatory Wholesale and Retail Trade
Responsibility for the German business of Pro Duo Deutschland GmbH as General Manager with power of attorney (Prokura).
P&L responsibility for the German company. Reporting to the headquarters in Belgium.
Management of approximately 105 employees. B2B and B2C sales through 33 company-owned branches and 8 field sales representatives.
2009 Sales Manager Austria for Stores and Franchise Stores
Sales Manager for the 53 company-owned branches and approx. 42 franchise / partner shops of Orange Austria.
Leadership responsibility for more than 250 employees. P&L responsibility for the most important sales channel of Orange Austria. Responsibility for the sales, PoS marketing, project management, expansion / facility management, and training departments for the retail store chain.
Positioning the stores as the ones with the highest customer satisfaction in the Austrian mobile communications market.
2007: Regional Sales Manager Branch Distribution South Germany
Position as Sales Manager South Germany for 41 company-owned branches. Management of 5 Regional Sales Managers and approx. 170 employees. Responsibility for the personnel, sales, and results of the 41 branches.
Responsibility for local marketing and expansion activities. Development and management of measures in the areas of training and employee development.
2007 – 2004: various management positions in marketing and training
Position as Team Leader of O2's Germany-wide Field Marketing, managing up to 8 employees.
Management and control of brand presentation at the PoS. Conducting coaching sessions for sales staff to increase customer orientation. Management of a program executing more than 2,000 coaching sessions per year for owned and franchise shops to increase sales competency, customer satisfaction, and mystery shopping results.
Responsibility for local marketing activities to increase footfall and sales at the PoS. Optimization of the PoS presence by conducting PoS checks, SWOT and potential analyses. Project manager for testing and implementing a tool to measure customer satisfaction after the shop visit (SMS customer feedback).
Conducting assessment centers for the selection of franchise shop operators.
Management of up to 14 branches in Northern Germany with responsibility for approx. 60 employees.
Responsibility for sales results, employee management, and development of local marketing initiatives to increase foot traffic and sales.
My education and training:
S
EIT 2022
Schulz von Thun Institute for Communication, Hamburg
Training as a communication consultant and trainer according to Schulz von Thun through various seminars
in the field of communication psychology:
2025: Final Course: „Integration and Transfer“
2025: Group Dynamics Part 2
2025: Dealing with Resistance
2025: Group Dynamics Part 1
2024: Application of the Models
2024: Diagnosis and Intervention
2023 The Square of Values and Development as a Multi-Tool for Managers
2023: “A Brief Course in Understanding People—How We Can Better Understand Ourselves and Others”
2022: KBT Basic Course: Communication Psychology for Counseling and Training
2019
Training for Certified Profile Dynamics® Consultant
Profile Dynamics GmbH, Hamburg
2017
Fischer Epe Team, Hamburg
Business Coach Training
June 2017 through October 2018
systemic coaching training
2013
Vienna Continuing Education Academy
Exam for „Certified Adult Education Instructor“
2012
Seminar Consult Prohaska, Vienna
Training as a certified adult educator
2006
Part-time study program to become a „Certified Business Economist (IHK)“,
Academy of Trade, Munich
2003
Training as a Certified Marketing Specialist„
IHK Cologne
Why I love what I do.
I still remember exactly what my boss at the time said to me in the early 2000s. I was working as a temporary employee at a cell phone store, and my boss said to me:
„Pay attention to how you phrase your questions and ask open-ended questions. That changes your conversations, you get more information, and you connect better.“
At first, I was skeptical. But when I began to consciously apply this technique, my conversations with clients actually changed. That experience has stayed with me and sparked something inside me: a passion for communication, learning, and personal growth.
Throughout my various professional stations as a leader in sales, marketing, and training, I have maintained this passion for learning, evolving from a temporary retail assistant in a mobile phone shop to the National Sales Director of an international mobile network operator with responsibility for 250 employees.
Today, I help people discover and develop exactly this potential within themselves—whether as salespeople, leaders, or simply as individuals. Because I’m convinced that there’s far more to every person than they often realize.
With the right tools, practical methods, and a clear focus on individual personality, development, motivation, and sustainable success are created—in sales, in leadership, and in working with people.
How I work.
In my trainings and coachings, I combine practical relevance with sound methodology.
Here are 3 topics that are particularly important to me in this regard
Effective methods that my participants can apply directly
– sustainable transfer into the professional everyday life
– Joy of learning and personal development
What I convey, I have experienced myself and successfully applied for many years in sales, leadership, and communication. This experience is complemented by my professional training and continuous education—including at the Schulz von Thun Institute for Communication.
This is how individual, effective training measures are created that not only motivate, but bring about real change in my participants – practice-oriented, effective, and precisely tailored to your company.
Therefore, my motto is: from practice, for practice.
What I will do for you concretely.
I support sales professionals, service staff, executives, and entrepreneurs in their professional and personal development.
As a business coach, certified trainer, and trained communication consultant and trainer, I support companies and individuals with practice-oriented trainings, coachings, and development measures in the following areas:
- Sales & Distribution
- Communication & Customer Orientation
- Employee Management & Leadership
- Personal Development & Coaching
- Team development
My offer
- Sales trainings and coaching for salespeople and sales teams
- Trainings for service and customer contact employees
- Leadership training and coaching for specialists and executives
- Individual one-on-one coaching for personal development
- team development measures
About me personally:
Born in 1975 in Münster and raised in Münster and Ochtrup.
Sales has always been my passion. Even during my school days, I often worked in sales. This enthusiasm continued through my university studies, so that at some point I stopped my teaching degree and started my career in sales.
Many wonderful moments, numerous successes, and interesting and educational professional positions as a leader in sales, marketing, and training in Germany and Austria followed.
Today I work as a sales trainer and coach, sharing my joy of selling and my know-how in this field with my clients and participants.
I am happily married and the father of 3 great children and the happy owner of a lively dog. Besides my family (and the dog), classic and modern classic cars, cooking, cycling, and music are among my hobbies.
My home is the Münsterland region, more precisely Ochtrup. I really like living here and enjoy working here. But not only there. I conduct my trainings and coachings all over Germany and in Europe in German and English, both in online and in-person events.
Curious? Contact me now for a free initial consultation!
Call me at 0179 / 922 620 3 or write me an email at gm@m2b.de or over my Contact form.
Let's get to know each other – and I will gladly advise you on the implementation of your project and prepare a free, no-obligation quote for you.
Book an appointment for a free introductory consultation here.
As an online meeting via Microsoft Teams or phone call, as you prefer.